Fun day at Mashery today. Trulia, our newest client, went live with their Mashery-powered API today. The past few weeks have been intense, working with Trulia. Once they made the decision to open their API, they put a lot of company resources and energy behind the launch, which has helped us immensely.
For Mashery, that meant a lot of interaction with two very talented Trulians, Megan and Lawrence, but it seems like everyone there got into the project. A couple weeks ago, Trulia held an internal "hack day" to come up with a couple sample applications - Truliaholic and PlotOrNot. After that, we worked with their team to make sure that the developer site had all the necessary features and that all of their documentation looked great.
Trulia has been a great beta customer, in the true sense of the word. They have been patient with us as they've uncovered bugs (yep, there were definitely bugs to discover), found places where our documentation could be improved, and asked for us to accelerate development and deployment of features we hadn't planned to release in a few months. In exchange, we've provided a lot of support and responded to requests that take on a great deal of urgency when their launch is also our launch.
This is a critical time in the life of a startup. We've spent six months planning and building a product based on our own experience and the advice of investors and colleagues. But the advice gets a lot more specific when the time comes for real customers to use a product they're paying for. We have learned a lot about our product, our market demand and the kinds of issues our customers will have.
In the end, all of Mashery's present and future customers will benefit from the input, patience and hard work of our first few beta customers...so many, many thanks to everyone who has worked with us at Baynote, Loomia, Compete.com, and Trulia. No way we could have gotten this far without you.